We take your privacy seriously and want you to know how we collect, use, share, and protect your information.
Information We Collect
Information You Give Us: We collect and store information you provide through our websites, mobile applications, or in our stores. This includes:
- Your name
- Your mailing address
- Your e-mail address
- Your phone number
- Your credit card number and other payment information
- Demographic and lifestyle information, such as age, personal interests, and product preferences
Information from Other Sources: We may also receive information about you from other sources, including third parties that help us update, expand, and analyze our records and identify new customers.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Social Media Widgets
Our website includes Social Media Features, such as the Facebook Like button and Widgets, the Share this button, or interactive mini-programs that run on our website. These Features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy policy of the company providing it.
How We Use the Information We Collect
We use the information we collect for things like:
- Fulfilling orders and requests for products, services, or information
- Processing returns and exchanges
- Tracking and confirming online orders
- Delivering products
- Marketing and advertising products and services
- Conducting research and analysis
- Establishing and managing your accounts with us
- Communicating things like special events, sweepstakes, promotions, and surveys
- Identifying you on our websites and tailoring advertisements and offers to you based on your interactions with us online
- Facilitating interactions with Horseman’s Alternative and others, such as enabling you to e-mail a link to a friend
- Operating, evaluating, and improving our business
How We Share the Information We Collect
Horseman’s Alternative does not sell, rent, or trade your personal information to third parties. We may share your information with third parties to perform services on our behalf, such as:
- Fulfilling orders
- Delivering packages
If you request a password reset, your IP address will be included in the reset email.
Data Retention
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.
How We Protect the Information We Collect
Whether you are shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Horseman’s Alternative cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We use a variety of information security measures to protect your online transactions with us. The Horseman’s Alternative websites use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL protects information you submit via our websites, such as ordering information, including your name, address, and credit card number. Information you provide to us via our in-store kiosk does not traverse the public Internet.
Protecting Children’s Privacy
We are committed to protecting children’s privacy on the Internet and we do not knowingly collect personal information from children under the age of 18.